New daily delivery service 📦

Last updated April 1, 2025

Privacy Policy

Your privacy matters to us. Learn how we protect and handle your personal information.

GDPR
Compliant
Secure
Data Protection
100%
Transparent

About This Notice

This privacy notice for Mavem, a Société par Actions Simplifiée (SAS) registered in France. Our registered address is 73 Allée Kleber, 34000 Montpellier, France, with a share capital of 1,000 €. We are registered with the RCS of Montpellier under number 937 949 071. Our VAT number is FR27 937949071, describes how and why we might collect, store, use, and/or share ('process') your information when you use our services ('Services'), such as when you:

  • Visit our website at https://www.socialdoper.com, or any website of ours that links to this privacy notice
  • Engage with us in other related ways, including any sales, marketing, or events

Questions or concerns? Reading this privacy notice will help you understand your privacy rights and choices. If you do not agree with our policies and practices, please do not use our Services. If you still have any questions or concerns, please contact us at contact@socialdoper.com.

Summary of Key Points

This summary provides key points from our privacy notice. Click on any section below to learn more.

What personal information do we process?

We collect information you provide through our forms, including address details for tax compliance and invoice generation.

Do we process sensitive information?

We do not process sensitive personal information.

Third-party information

We do not receive information from third parties except for payment processing.

How do we process your information?

We process your information to comply with legal requirements, improve Services, and communicate with you.

Sharing personal information

We share data only with trusted third-party services like Stripe for tax compliance.

Information security

We have organizational and technical processes to protect your personal information.

1. WHAT INFORMATION DO WE COLLECT?

Information stored for billing only

We do store sensitive personal information, such as your full name, full address, or any other identifying details, for billing purpose only. Any payment-related information, including your name, address, credit card details, or other financial data, is securely processed and stored exclusively by our payment provider, Stripe, in accordance with their privacy policy. We do not have access to or retain any payment information entered during transactions.

Personal information you disclose to us

We collect personal information that you voluntarily provide when you interact with our Services. This includes:

  • Email addresses (stored only when you provide explicit consent for subscribing to our newsletter)
  • Usernames
  • Address Information (Country, city, and postal code provided via forms on our website)

This data is transmitted securely to Stripe for the purposes of calculating VAT. All payment-related data is stored by Stripe, which you can review at their privacy notice: stripe.com/privacy.

Information automatically collected

We collect certain technical information automatically when you visit our website. This information does not reveal your specific identity but may include:

  • Device Information: IP address, browser type, operating system, and other technical details.
  • Usage Data: Interaction logs, including pages viewed, actions taken, date/time stamps, searches, and other activities.
  • Location Data: Based on your IP address to ensure compliance with regional regulations.

2. HOW DO WE PROCESS YOUR INFORMATION?

We process your information for the following purposes:

  • To comply with legal obligations: Sharing address information with Stripe for VAT calculation and invoicing.
  • To improve our Services: Analyzing user behavior to optimize website functionality.
  • To protect our platform: Monitoring for fraud or malicious activity.
  • For communication: Responding to inquiries or service requests.
  • To send marketing communications: We may process your information for marketing purposes if in accordance with your preferences. You can opt out at any time.

3. WHAT LEGAL BASES DO WE RELY ON TO PROCESS YOUR INFORMATION?

We only process your personal information when we believe it is necessary and we have a valid legal reason under applicable law. We may rely on the following legal bases:

For EU/UK residents (GDPR)

  • Consent: You have given us permission to use your information for a specific purpose.
  • Legal Obligations: Ensuring compliance with tax and regulatory requirements.
  • Legitimate Interests: When reasonably necessary for our business interests.
  • Vital Interests: To protect your safety or that of a third party.

For Canadian residents

We may process your information if you have given us specific permission (express consent) or in situations where your permission can be inferred (implied consent). You can withdraw your consent at any time.

4. WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION?

We may share information in specific situations with the following third parties:

  • Business Transfers: During mergers, sales, or acquisitions.
  • Google Analytics: To track and analyze Service usage. Opt out at tools.google.com/dlpage/gaoptout.
  • Affiliates: Our parent company, subsidiaries, or joint venture partners.
  • Business Partners: To offer you certain products, services, or promotions.

5. DO WE USE COOKIES AND OTHER TRACKING TECHNOLOGIES?

We may use cookies and other tracking technologies to collect and store your information. We may use cookies and similar tracking technologies (like web beacons and pixels) to access or store information. Specific information about how we use such technologies and how you can refuse certain cookies is set out in our Cookie Notice.

6. HOW LONG DO WE KEEP YOUR INFORMATION?

We keep your information for as long as necessary to fulfill the purposes outlined in this privacy notice unless otherwise required by law.

When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize such information, or, if this is not possible (for example, because your personal information has been stored in backup archives), then we will securely store your personal information and isolate it from any further processing until deletion is possible.

7. HOW DO WE KEEP YOUR INFORMATION SAFE?

We aim to protect your personal information through a system of organizational and technical security measures.

We implement technical and organizational measures to secure your information, including:

  • Encrypted transmission of data to Stripe
  • Restricted access to personal information
  • Regular audits of our security protocols

Important: Despite our safeguards, no electronic transmission over the Internet can be guaranteed to be 100% secure. You should only access the Services within a secure environment.

8. WHAT ARE YOUR PRIVACY RIGHTS?

In some regions (like the EEA, UK, Switzerland, and Canada), you have rights that allow you greater access to and control over your personal information. These may include the right:

  • To request access and obtain a copy of your personal information
  • To request rectification or erasure
  • To restrict the processing of your personal information
  • To data portability (if applicable)
  • Not to be subject to automated decision-making

Withdrawing consent

You have the right to withdraw your consent at any time by contacting us.

Opting out of marketing

Click the unsubscribe link in our emails or contact us directly.

9. CONTROLS FOR DO-NOT-TRACK FEATURES

Most web browsers and some mobile operating systems include a Do-Not-Track ('DNT') feature. At this stage no uniform technology standard for recognizing and implementing DNT signals has been finalized. As such, we do not currently respond to DNT browser signals. If a standard for online tracking is adopted that we must follow in the future, we will inform you about that practice in a revised version of this privacy notice.

10. DO WE MAKE UPDATES TO THIS NOTICE?

Yes, we will update this notice as necessary to stay compliant with relevant laws. We may update this privacy notice from time to time. The updated version will be indicated by an updated 'Revised' date. If we make material changes to this privacy notice, we may notify you either by prominently posting a notice of such changes or by directly sending you a notification. We encourage you to review this privacy notice frequently.

11. HOW CAN YOU CONTACT US ABOUT THIS NOTICE?

If you have questions or comments about this notice, you may email us at contact@socialdoper.com

12. HOW CAN YOU REVIEW, UPDATE, OR DELETE THE DATA WE COLLECT FROM YOU?

Based on the applicable laws of your country, you may have the right to request access to the personal information we collect from you, change that information, or delete it. To request to review, update, or delete your personal information, please contact us at contact@socialdoper.com.

Questions About Your Privacy?

Our team is here to help with any questions about how we handle your personal information.

Contact Us